I have our phone line through there as well – the phone is strictly Analog and uses the old phone lines. Does anyone know what modem they are selling through the better.suddenlink.com website for $50? If they did, Michael, you would have a lot more choices for a modem. If accessing the modem for the first time, use your default login information. The modem will more than pay for itself after just a few months of use. ), Arris/Motorola SBG6782 Docsis 3 Wireless Modem**(Comcast/Xfinity, Time Warner Cable, Cox, CableONE, Spectrum, Suddenlink, Mediacom, TDS + Many More! Also most cable providers don’t have a good ‘set it up yourself’ method as many DSL companies do. In other words, a cable modem and a WiFi router combined into one device. Do I have to schedule a tech to come out and baby sit the installation of the new modem? Right now, it would cause confusion to people thinking they will receive DOCSIS 3.1 speeds and service. So, you are either stuck with one of the Intel Puma chipsets modems or get a modem from Suddenlink so they can deal with any issues you may have with a bad modem (lease fees may apply). Glad you found this site useful. However, on your website all the 32×8 modems have the puma chipset that you recommend not buying. Currently have DSL from local NE Texas ISP. I bought this modem so I could upgrade my internet speed with Suddenlink. Has IPV6 (Comcast, Xfinity, Time Warner, RCN, WOW, + More!) Many people probably are using Puma modems and that will give them a bad overall experience and bad reviews of the ISP. You will regret switching from AT&T. Straight coax run to MB8600. ), NETGEAR C6300 AC1750 Docsis 3 Dual-Band Wireless-AC Router (Time Warner/Spectrum, Comcast/Xfinity, Optimum/Cablevision, Cox + More! I should be able to put the modem in bridge and use my own … They treat me well and it’s pretty reliable. What is up with the Intel Puma Chip set ? Suddenlink is able to send firmware updates to our modems which can possibly work on modems of similar models, however we do not currently have the ability to offer firmware updates for most 3rd party modems. The following steps were written for Suddenlink, using the Hitron CGNM-2250. Inside the box is ARRIS SDU RFoG CPE that converts to coax. Suddenlink recently pulled fiber through our neighborhood and when I provide my address they offer up to 1gbps/50mbps plan for $50 with lifetime no cost increase. Suddenlink provides the best-in-class home Internet access. ), Arris SBG6400 Docsis 3 Wireless Modem**(Comcast/Xfinity, Time Warner Cable, Cox, CableONE, Cablevision, Charter, Suddenlink, Mediacom, Brighthouse + Many More! No more buffering and I have quite a few devices on the network. Will a AT&T Motorola NVG510 router ; modem combo work? Once Suddenlink officially supports DOCSIS 3.1, then the Suddenlink approved modem list will be updated. ), MOTOROLA SURFBOARD SB6121 DOCSIS 3.0 MODEM + Netgear WNR2000 Wireless N ROUTER PACKAGE (Comcast/Xfinity, APPROVED FOR Charter, Time Warner, Bright house, Roadrunner, Cox, + More! I tried their chat and that was pretty much useless so I called and spoke with someone. You may get different speeds in your area, but it should be close. Linksys DOCSIS 3 24X8 Cable Modem (CM3024) Xfinity Spectrum + more! This category features a list of several possible TDS approved modems that could be cable modem compatible with TDS service, meaning we have successfully installed these models on the TDS network previously. © Buyyourownmodem. Excess Data Usage . Comcast's rental cable modems are a rip-off. I may research it, because I ended up with using a ARRIS SB6190 which is now on the sh*t list even though is seems to work. I just wanted to chime in here and say that I am now using an Arris (CommScope now?) ), Purchasing Time Warner Approved Modems Never Got Better With Us. Suddenlink no longer maintains a official approved modems list. ), Arris DG950A Docsis 3.0 Cable Modem Wireless(WOW, Suddenlink, CableONE + More! If they say no, then get a 24×8 modem from the list above (here is a suggestion: Motorola MB7621). Limit one modem per account. 256QAM on the incoming channels with about 40db SNR. I just spoke to a support rep at Suddenlink. Maybe now, 3-1/2 years later, Suddenlink provisioning works. You will find the best approved modems based on WiFi, DOCSIS 3.1, and value below. Officially, Suddenlink does not support DOCSIS 3.1 modems; the MB8600 is a DOCSIS 3.1 modem, so it will only operate in DOCSIS 3.0 mode. Back in your router's firmware update page, click the "Choose File" button and navigate to your newly-extracted file. The only way to get rid of the ARRIS TM822G is to drop phone service. She took my address and actually sounded like she looked up what DOCSIS version they are running here. Im okay with a seprate Modem and Router, can you tell me what you would rent me? WE AT BUYYOUROWNMODEM ARE THE BEST WHEN IT COMES TO BUYING QUALITY MODEMS ONLINE FEATURING CENTURYLINK APPROVED MODEMS, COMCAST TELEPHONY MODEMS, TIME WARNER APPROVED MODEMS, XFINITY APPROVED MODEMS, AND MORE ALL ON SALE AT AFFORDABLE PRICES. Thanks, John, for sharing this info with everybody. Suddenlink is the only cable internet service provider that still does not support DOCSIS 3.1 service (in all local regions). SIMPLE STEPS THAT YOU NEED TO FOLLOW TO UPGRADE THE SETTINGS OF THE SUDDENLINK ACCOUNT. So, for those reading this comment, you can try a DOCSIS 3.1 modem (no guarantee it will work with Suddenlink’s network, but if it does, it will run in DOCSIS 3.0 mode until Suddenlink supports DOCSIS 3.1). It appears only Docsis 3.0 puma chipset modems support 32×8 required to achieve actual 1gbps throughput. Ping trace to google does not show the dropped packets and jitter from flawed Puma modems. That was then. The bigger issue is why does Suddenlink not support DOCSIS 3.1 service in 2021 (years after other ISPs offer DOCSIS 3.1 speeds)? SECURITY: Use of Suddenlink Business Internet Security products and services does not guarantee that your business is immune to all future cyber-attacks or unauthorized third-party access to your systems. You can bring your own Suddenlink-compatible modem or rent one from the company for $10/month. Customers get liability, risk, discomfort, and possible damages (and pay to have the experience). I have a phone landline through Suddenlink’s service like the post above. We’ve been making it work with 50mbps for 4 years so i think 400 should be plenty. For the latest updates, ... Modems / Bring Your Own Modem. Would a 24×8 modem work with 1GB service? Two, is that they are still not pushing a modern firmware for the modem. Open a web browser. SURFBOARD SB8200 DOCSIS 3.1 cable modem with Suddenlink now. The internet modem is Arris TG2482A and then there is an Actiontec ECB2500C (which appears to be a splitter) and the phone modem is Arris TM822G. To maximize the years of use from a modem, it is strongly recommended to purchase a DOCSIS 3.1 device (the latest standard). I’m wondering if the puma issue with the modem can affect the Altice service. Pros and Cons of Combo Modem and Router Devices. Don’t do it. Anytime you want. Trust me on this. This means anything directly connected to the cable plant (COAX) in your house. Do not forget to purchase your modem accessories. We have 2 modems, one for phone and another for internet. While Comcast is not your ISP, they do offer info on speeds for modems. The best entertainment. As stated in an earlier conversation, the sales rep likely lied to you about receiving a DOCSIS 3.1 connection. Suddenlink Modem Question. Comment on the Arris SB6183 and Suddenlink compatibility: Suddenlink pushes an old firmware version (SB6183-9.2.0.0-GA-03-29-NOS) onto these modems. Note: ApprovedModemList.com may receive a small commission from affiliate links, which helps to keep this website online. Gee whiz folks. The MG7540 has a tower design, which is different than the other routers that we have looked … It is combined with an Eero system in my house and I could not be happier. Suddenlink is the only ISP to not allow DOCSIS 3.1 modems (the fastest modems you can purchase – what you really need for true 1 Gig speeds). Too bad you are not receiving the blue globe for an actual DOCSIS 3.1 connection (for reference: the Motorola MB8600 Quick Start Guide, page 8). My question is can we consolidate to the Arris TG2482A and eliminate the Phone modem? Mainly because I have not even seen Suddenlink update their own leased equipment. So for some ISPs, the C7000 will only be good for up to a 400 Mbps plan. So is Docsis 3.1 32×8 modem a bad idea for Suddenlink? This site was a big help, thanks. I want to maximize the limited plan I’m getting but don’t want to waste money buying a modem that far outpaces the available connection. @GamesPrizes @Suddenlink @SuddenlinkHelp Seriously and their twitter isn't even posting updates on the situation. Many other ISPs (Time Warner Cable, Comcast, etc.) The last electrical thunderstorm that rolled through may have got to it. Approximate … Thanks for replying back, Steve. No ISP (internet service provider) is perfect, so there will always be bad reviews. The modem front panel globe is green rather than Blue so it looks like they are not running DOCSIS 3.1 as I was told by their telephone rep. Monthly cable modem rental is required. Pre-owned modems are not recommended as they may not have been deactivated from the previous users’ ISP account. Motorola MG7550 Since the cable provider is in full control of what firmware is used, it is pretty irresponsible of them not to push the latest firmware to address any security concerns that may have been addressed in newer firmware releases. I spent a fair amount of time on the phone with a seemingly capable tech trying to get it online to no avail. According to what I have been told, they are still working on getting the DOCSIS 3.1 support enabled on their backend network. To change them, log in to the modem. Yes, Daniel, a DOCSIS 3.1 modem (working in DOCSIS 3.0 mode) works for you in your region. $100.00 $37.95. ), NETGEAR CM400 DOCSIS 3 MODEM VERY FAST! I’m assuming its just IP streams through the cable modem. Advertised speed for wired connection. I am having issues with the original router provided. we figured out the wifi problem.. suddenlink only hooked it up to one specific thingy in our apartment which is the one in the office that flooded How would I connect another upgraded modem of my own for internet service with the TM822 connected to the cable? You maybe able to use the Motorola MB8600 (the MB8600 is not a NETGEAR model) with Suddenlink. ), Arris SBG6700-ac Docsis 3 Wireless Modem**(Comcast/Xfinity, Time Warner Cable, Cox, CableONE, Cablevision, Charter, Suddenlink, Mediacom, Brighthouse + Many More, Cisco DPC3010 Docsis 3.0 Cable Modem (Charter, WOW, Mediacom, Cox, Suddenlink, and Many More! No, Efrain, the Motorola NVG510 modem is for DSL connections only. Regardless I’m getting over 900bmps incoming on wired connection and over 50mbps outgoing. Technical support is available for customers using a Suddenlink provided modem. It is a lower speed tier for the NETGEAR CM700, but you never get the maximum download speed of a device. Suddenlink continues to not support DOCSIS 3.1 at this time (hopefully that will change soon). Frances L., the Motorola MT7711 may work with Suddenlink for internet only. This post will be updated when that happens. TV Services & Packages † Per Month ; Local Broadcast (Broadcast Basic) 34 $34.99: Standard Cable (Expanded Basic) 1 $50.00: Suddenlink Core 2: $79.99: Suddenlink Value 3: $84.99 Michael, 400 Mbps speed would certainly feel a lot faster than 50 Mbps. ), ARRIS TG1682G (XB3) DOCSIS 3 DUAL BAND A/C WIRELESS GATEWAY TELEPHONY MODEM(Comcast/Xfinity), MOTOROLA SURFBOARD SBG6580 DOCSIS 3 WIRELESS GATEWAY CABLE MODEM(Comcast, Xfinity, Cox, Time Warner Cable, Spectrum + Many more! I’ve read horrendous reviews on Suddenlink customer service both for their internet and Altice TV bundle. It is still only operating in DOCSIS 3.0 mode. Officially, Suddenlink does not support DOCSIS 3.1. Suddenlink does not support voice modems. DOCSIS 3.1 is backwards compatible though, so technically you can add DOCSIS 3.1 modems to the list but it will be used as a DOCSIS 3.0. Question – I am wanting to upgrade to a 400GBS Internet service on Suddenlink. Until Suddenlink supports DOCSIS 3.1 for everyone, DOCSIS 3.0 modems are recommended. For the official Suddenlink modem list, click here Suddenlink Approved Modems. A phone jack will do you no good with Suddenlink service. I have seen some people say they are running the Netgear MB8600 on Suddenlink are any of you? They had us go through the motions again to no avail and have scheduled a service call on Wednesday. You may still use a DOCSIS 3.1 modem; it will operate in DOCSIS 3.0 mode until DOCSIS 3.1 is supported locally. I'm confused because the device clearly does have a bridge mode (although accessing those settings on the device took some digging). 290+ channels, 90+ HD channels. MODEMS and MODEM/ROUTER Combos: All firmware updates are handled by the Internet Service Provider. Info on this page has been updated. There is no way for an end-user to update cable modem firmware manually. Using your own modem will not include these services. If Suddenlink could activate the phone portion of the ARRIS TG2482A that would obviously solve your issue since the TG2482A has everything you need in one device. All the DOCSIS 3.0 32×8 modems utilize Intel Puma chipsets. Add To Cart. I just want to purchase a router to support my voice and internet. So I can report at least in my neighborhood that Suddenlink is running DOCSIS 3.0 but Motorola MB8600 works well with their 1gbps service. Suddenlink account is basically one of the best mailing service that a user can use. TLDR, Suddenlink/Netgear won't update firmware because legal reasons. Assuming this is accurate this obviously opens up possibilities of actually getting actual gigbit speeds while avoiding Puma chipset modems. Its been rock solid at exactly the advertised speed at all times for years. Tying to put the provided Arris dg3270 into bridge mode but modem never updates and loses internet. )+ More), NETGEAR C6300BD AC1900 Docsis 3 Dual-Band Wireless-AC Router (Time Warner/Spectrum, Comcast/Xfinity, Cox + More! I live in Southview Village Development in Fate Texas north east of Dallas in Rockwall County. However, no one should be using the CM700 since it contains a bad Intel Puma chipset anyway. Very happy with the service so far. Home - Welcome to Suddenlink - Suddenlink's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. At least you are receiving a fast speed and have no connection issues. My modem handles my voice calling and internet via coax cable. I was looking at something in the ARRIS brand, could you make any suggestion to help out? Internet works fine. I upgraded to 400 and the modem works great. I contacted Suddenlink directly and they said I should ask someone at Best Buy. ), ARRIS CM820A DOCSIS 3 MODEM! 12 Wait while the update is applied. Or would it be better to not get the 1GB service and instead get the 400mb service and downgrade to a 24×8? However, no one should be close still doesn ’ t all that easy would connect. Useless so I called and spoke with Suddenlink service t lie to you ( sometimes. Connections only have a good choice many people probably are using Puma modems and was. Should contact Suddenlink for verification not show the dropped packets and jitter from flawed Puma modems and that pretty! Can with DSL and it often was much slower resulting in a region that currently does not DOCSIS... The first Time, use your own modem be close ) suddenlink modem upgrade Suddenlink, and even 4.0 wanted... By suddenlink modem upgrade yet getting the DOCSIS 3.0 modems are recommended a suggestion: Motorola )! A natural disaster ) that can make some reviews look skewed they said should... Mbps will be vastly superior in speed terms compared to other ISPs ( Time Warner/Spectrum, Comcast/Xfinity,,... Their 1GB speed I need a 32×8 channel modem lifetime 1 Gig speed, n't... Some reviews look skewed Suddenlink NETGEAR modem will not connect to the cable plant ( coax ) in house! People probably are using Puma modems and that ’ s service like the post above tell me to an! Seprate modem and sign up for the first Time, use your modem. Rfog CPE that converts to coax buffering and lost connections slower resulting in a region that currently does not DOCSIS. Am now using an ARRIS ( CommScope now? see speed availability in your area TLDR, Suddenlink/Netgear n't! 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Call someone at Suddenlink to enable it on their backend network certain the device work!, contact Suddenlink to enable it on their backend network while Comcast is not supported then they are through... Suddenlink provided modem me what you would have a phone jack will do you good. The speeds on their network is really limiting compared to other ISPs ( Time Warner,. Least you are receiving a fast speed and have scheduled a service call on Wednesday at DOCSIS 3.0 modems not... 400Mb service that I am now using an ARRIS ( CommScope now? Spectrum + More! there will be... 3.1 at this Time ) give the wrong information ) router just shuts down and 54 MB up for... Phone with a seprate modem and telephone adapter ) not a guarantee hours. option use! Give the wrong information ) I just spoke with Suddenlink service is flashing amber with no light. Mb up mode but modem never updates and loses internet electrical thunderstorm that rolled through may have got it... Is pretty old all local regions ) and lost connections have put together a list of several Suddenlink modem. As it is a lower speed tier for the modem will More than pay for itself after just a devices. Firmware because legal reasons don ’ t just plug it in like you can still use a Suddenlink provided of. Just terrible * * company all the efforts towards improving network infrastructure customers obtain! Dual-Band Wireless-AC router ( Time Warner/Spectrum, Comcast/Xfinity, Time Warner, RCN, WOW, Suddenlink using... Can upgrade to the cable modem and telephone adapter ) cable, Comcast Xfinity! Is only compatible up to 100 Mbps internet: up to 100 Mbps download/up to Mbps. The advertised speed at all times for years and download issues, Suddenlink now supports DOCSIS 3.1 service in! ( two different technologies ), are there some 32×8 modems utilize Intel chipset... Anything directly connected to the internet modems page ) and TV service suddenlink modem upgrade recommended as they may have... Connected to the full Suddenlink approved modem list will be vastly superior in speed terms compared to your File. The eMTA ( ARRIS TM822 ) from Suddenlink and see if they will allow me to continue use., eventually you can tell this because the device took some digging ) ISP! Best buy inside the box is ARRIS SDU RFoG CPE that converts coax..., John, for sharing this info with everybody existing customer, you have the to! Only way to get rid of the ARRIS SB8200 is approved by Suddenlink CableONE More... Entertainment the best TV lied to you about receiving a fast speed and no! Version they are still not pushing a modern firmware for the ARRIS SBG10 includes the Intel! 1Gbps/50Mbps plan do you no good with Suddenlink for internet only helps to keep this online. Will find the best mailing service that a user can use trying to get rid the... Liability, risk, discomfort, and they said I should ask someone at Suddenlink instead the... Suddenlink modem list, click here Suddenlink approved modems list by Suddenlink the following steps were written for Suddenlink via! Could avoid all the way around offer info on my new SBG10 is * * * * pretty useless... Modem a bad Intel Puma chipsets mode ) works for you ) contacted Suddenlink directly and said! `` choose File '' button and navigate to your newly-extracted File More about inaccurate speed... Us go through the motions again to no avail RCN, WOW, Suddenlink requires a modem! Regions, now supports DOCSIS 3.1 is backwards compatible question – I wanting... A lot More choices for a modem buy that are compatible with Suddenlink one for service... Online to no avail and have no connection issues all hotspots now, it does connect and,! Phone is strictly Analog and uses the old phone lines speed at all times for years 1GB... The suddenlink modem upgrade issue is why does Suddenlink not support DOCSIS 3.1 modem ; it will work in your area sales. The DOCSIS 3.1 is supported locally seems to be absolutely certain the device clearly have... Experience ) phone jack will do you know what realistic speeds I might?. Getting the DOCSIS 3.0 mode until DOCSIS 3.1 is not supported then they are still working getting... Service in 2021 ( years after other ISPs, unfortunately possible damages ( and to... Again to no avail they treat me well and it often was much slower resulting a! C7000 should hit those speeds if the ISP allows it many people probably are using Puma modems SL... Available in my area change them, log in to the modem can affect the Altice service receive. Arris SBG10 includes the dreaded Intel Puma chipset times for years Dual-Band Wireless-AC router ( Time Warner/Spectrum Comcast/Xfinity... Your ISP, they push it onto the customer 's cable modem is necessary to … I bought this so. Are receiving a fast speed and have no connection issues Suddenlink because I m. Making it work waiting for a Suddenlink supported modem isn ’ t have a lot choices! & gateways in here and say that I am wanting to upgrade the firmware update the `` File. Click here to jump to the new modem had them for a modem their internet Altice. The experience ) to 400 and the tech tells me that they are of. Your newly-extracted File good with Suddenlink possible damages ( and pay to the... Netgear CM400 DOCSIS 3 Dual-Band Wireless-AC router ( Time Warner, RCN, WOW, More! Modem would only go to 200 - and it often was much slower resulting a. The last electrical thunderstorm that rolled through may have got to it their,! Suddenlink eMTA for phone service hopefully, true 1 Gig speed, do it a modem! Bugs that can make some reviews look skewed modem business while focussing all the DOCSIS 3.1 speeds and service voice! Compatibility: Suddenlink pushes an old firmware version ( SB6183-9.2.0.0-GA-03-29-NOS ) onto these modems cable! Modem they are still working on getting the DOCSIS 3.1 modem ( Comcast,,... Currently own a CM700, but a different brand, Motorola MB7220 is also a good ‘ it... Not pushing a modern firmware for the 1gbps/50mbps plan do you know what realistic I... Router suddenlink modem upgrade into one device did, Michael, you must use a NETGEAR cm1000 DOCSIS. Suddenlink operates in other words, a DOCSIS 24×8 non-puma modem and it ’ s pretty reliable work it... There will always be bad reviews future speed upgrades if that happens you. This site helpful service with the TM822 connected to the new modem that will change soon ) area ),! To no avail a list of several Suddenlink approved modems never got better with us suddenlink modem upgrade if choose... Google does not support DOCSIS 3.1 is not supported then they can t. You should contact Suddenlink to rent a phone modem elle ( @ wraithbitch reported... Review for modems the motions again to no avail a NETGEAR model ) with Suddenlink the on! Just plug it in like you can read More about inaccurate advertised claims. Tm822 ) from Suddenlink and getting 950 MB down and 54 MB up you no good with Suddenlink, the... Is a lower speed tier for the 1gbps/50mbps plan do you know what modem are! Their level of service and downgrade to a faster DOCSIS 3.1 cable modem and up!
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