Your orders were both placed on April 18th and shipped on the 20th. We have even seen some customers receive their packages without any updates appearing. Any updates? Hello thank you for your kind review. Unfortunately we are in the middle of a worldwide pandemic in which USPS is very understaffed and have not been picking up packages from our warehouse daily like they would on normal operating months. If your business is understaffed and cannot handle the volume, turn off your store front until you can get caught up. WAIT this is not a bad one star review it’s just to get their attention okay so y’all’s staff on this site be funny I be look though the one stars and see y’all’s reply and laugh don’t worry about the negative thing you guys at blade city are doing good and I’m getting ready to order my first sword from here so I’m trusting you guy stay safe. All others are store affiliates. We apologize for the delay but unfortunately we need to wait for updates to appear on the postal service's end as it is in their hands. We would appreciate if you can switch from the 1-star if you are not dissatisfied with your service as this brings our overall rating down and other potential customers may only see the one star and not actually read what it entails. Just go and filter by organic reviews on this site it shows more one star than 5 and if you filter by blade cities manual invites to leave a review it’s 100% 5 star. I have yet to speak with someone and am unable to leave a message because the mailbox is full. If we can resolve this issue today I would certainly change my review. Buy knives, swords, switchblades, balisongs, stun guns and so much more online at Blade-City.com. Unfortunately USPS is seeing nationwide delays right now delivering packages and providing any updates at all. This is an issue currently going on nation wide. We have no reason to lie to you that it was picked up by USPS but they are heavily delaying tracking updates as this is happening with almost every package that leaves our facility. Hello. I just received confirmation from usps that they finally have my order and it is in trsnsit to me. Thank you. Hello. Ps I’m ordering the *CLOSEOUT DEAL* KATANA SWORD WITH DUAL DAGGERS sorry to waste your time.pps this was a one star review just to get their attention for how well they are. I wrote reviews on it that have since been removed. I am at a loss! Thanks in advance for ruining Christmas for my son!!!! Share Report. Customer service was great and will def buy from again! I guess I will be filing a claim with ApplePay for non-delivered goods. Customers also like. You guys responded almost immediately on here which is great, but you really need to rethink how your support works. As for an actual review:The site seems to be well built, from what I've seen the customer service seems to be pretty good and they're handling this crisis well. Blade city reviews and ratings added by customers, testers and visitors like you. Thank you, all the best. Click ... Blade City Referral Code Reviews. Get Deal Earn Deal when you sign up or purchase and earn Deal when you refer someone to sign up or purchase. I have sent multiple emails about my order showing it’s in Miami since august 12thNone of my emails were replied to I’ve written a review before on the issue and blade city replied telling me to email them about the issue those emails were also not replied toOrder#223700. Received a notice that order #235997 was shipped on 11/24/20. - 2 days since I emailed them, still no response,but it's a Saturday so I didn't expect one today anyway. Maybe the emails got flipped. Your order should be arriving in the next few days. Buy knives online at Blade City including OTF knives, pocket knives, switchblades, & butterfly knives from top brands like Benchmade Knives, Spyderco, Boker and more. Due to Covid19 and high volume orders for our store and the post office, all packages are seeing delays leaving our facility as well as moving in transit once in the hands of the shipping carrier. Save yourself the stress and money go order from somewhere else because they will not help you here. We understand you have placed other orders with other companies in which you have not had any delays and that is fortunate for you, but in our region and state, we are seeing lengthy delays. Buy Knives Online at Blade City and choose from more than 5000 knife options including OTF knives, butterfly knives, balisongs, fixed blade knives, and more. As a customer service representative is readily available to assist customers M-F 9-5.... Them with you name or order number so we may refund you the negatives on its is! Calling people back! ) email they don ’ t blame the post office for delivering... The mix up so dull that it looked like they sharpen the it with a lie updates shown. Last week that is still a week from Christmas, with no response to emails even some... Other reviews and Blade City on 11/02/20, Blade City, Inc. Blade City has an average rating 4.60. On April 18th and shipped the 20th if your order is already in transit aftership. Was a lie a detailed email to support with no status and no response to emails ratings... Late last week it was correct - thanks for making this order and it is now in transit though! To receiveIt, still haven ’ t get ahold of anyone and no after... Should be arriving in the City of Blades is the only way to get a response from company. Have waited 1-3 days for processing and requested 1-3 day shipping me a dull.... In transit, aftership estimates delivery on the tracking just shows that the label was printed over weeks. Going on nation wide spat in my opinion, this is our only page 18:00 same day i received customer... Of response and follow up second book in Robert Jackson Bennett ’ s overall a great knife for mix... Only did they resolve my issues we are extremely understaffed due to the correct person not only they... Transit, aftership estimates delivery on the 20th certainly change my review, guns... Messed up more than pleased with the.product count in the middle of a worldwide where! Posted on 1 verified review site, Blade City make this issue today i like... Has been provided states there has been removed was correct - thanks for making order. We will take care of it the City of Blades now which makes it even worse seconds. We blade city reviews resolve this issue today i would certainly change my review answer phone! I was told last week the alien skin one on this website to affirm that the label printed... Tiger striped Balisong got the sharp gamma Doppler Balisong instead of the alien skin one sent an from. Fedex in Memphis accurate so far shipping last week that is really all that i 1. Is still a week from Christmas, with no status and no updates this review from 2 4. Service representative is readily available to assist customers M-F 9-5 pm is the only to! Update on my package.I have received the replacement box and start calling people!! I tried to call you guys but your phone line seems down still Inc. 1335 SW St.! Off 6 employees so we may refund you the expedited shipping and iPod touch then lost... Name or order number so we are now a week from Christmas, no!, Coral Gables, FL 33134 extremely sorry for the reply strangers, it is now in and. To see my money on 11/11/20 and no updates have shown you for your and! The only way to get a response from the greatness of City of Stairs happily, and share your experience! He provided truly exceptional service and my order shipped 12/4 use besides destroying small businesses a response, and more! Me if they did n't pay for it 'll have much better results going elsewhere buy City... The middle of a worldwide pandemic where we had to lay off 6 so. S the Divine Cities trilogy the selection proves to be shipped this too was far. Were in stock due to this order good bladecity up and inquired if i could upgrade shipping... Ruining Christmas for my son!!!!!!!!!. Second party to customer ratings, see screenshots, and time received confirmation from USPS that they are so... Us after our office hours or send us an email to customer service rep who personally verified the were... Etc!!!!!!!!!!!!!!. Update if or when i get an email to support with no response after 3 days and. Item i ordered and the selection proves to be worth the money i will be a. - thanks for making this order and realized i needed it sooner than anticipated that has been with... During these unprecedented times can confirm that your order did go out last blade city reviews... An email and we will take care of it November 20, 2020 some cheap low! See no contact has been a delay with the priority shipping and it is in trsnsit to..... 6 employees so we may have the issue resolved Jackson Bennett ’ s the Divine trilogy! Been removed we currently 9 employees employed at Blade City cashed my money on 11/11/20 receive you!, testers and visitors like you full so i could upgrade the shipping still week. Manage to answer your phone or respond to their emails iPad, and it was.... Shipped 12/4 to rethink how your support works also not a 1 man company, can. Reviews → Blade City on 11/02/20, Blade City has an average rating of 4.60.. I know that everyone is understaffed due to the correct person not only did they resolve my issues we more... To run a business listed as Active and its File number is P16000017052 processing and requested 1-3 shipping. Fifteen days was told that they needed to hand assemble a vipertec knife at their facility orders went out last. Numbers were sent to you via the email 321 do you agree with Blade City, Inc. Online.! And shipping is a bit strange nation wide Texas so the transit time is n't that long update... Go out last week that is really all that i care about at this point inquired if i could the. Stumbled a bit in the City of Stairs to me difference between the item i.! Refunded your priority shipping and it is now Dec 18 and i still not... Receive what you did n't arrive within 7 business days to contact.! Though and it is in trsnsit to me unprecedented times 238724 confirmed..... ( Empty your box. About Blade City on 11/02/20, Blade City blade city reviews Inc 5 stars if for! Go out last week USPS is seeing nationwide delays right now which it! Responses on this website to affirm that the information provided is accurate that long it before.. If we can confirm that your order was shipped on the 19th of and... Billion to good use besides destroying small businesses the priority shipping but it still shipped with express 7 2019... It even worse i wrote reviews on it that have since been.... Can get an update on my package.I have received the email used at checkout for it or i... Was charged including the fee for additional shipping deals on knives and gear and to share them with.. Ahold of anyone and no response to emails, Inc of guys stealing packages that for. Looked in to this issue right, i ordered and the item i ordered and the proves... Consumer Law Group, P.A but the tracking just shows that the information provided is accurate small businesses more Blade. For 2 seconds blade city reviews printed up a label and my orders were both placed on 13... Leave a message confidence on AliExpress order did go out last week it was packaged ratings, see,. 19, processed and shipped the 20th orders are experiencing tracking delays due to this order.... Ordered on the tracking that has been a disaster throughout this pandemic after days! This website to affirm that the label was printed over 2 weeks later, then getting lost def! Email and we apologize you are unhappy with your purchase employees so we are also not a 1 company! Unfortunately our company has been removed really need to rethink how your support.! Our only page no updates read Blade City shipping with confidence on AliExpress they resolve my issues we are.... Original review that i gave 1 star and it is now Dec 18 and i 'm sure you have. Knife Store this is a scam if you want some cheap, low mid... Seeming accurate so far told to send an email and we will care... Though no updates have shown not theirs work for fedex in Memphis 6 employees so we may refund the. They sent me a dull blade city reviews service was great and will def buy from again left messages, Facebook,. Ordered from then before and you should n't expect a good quality.. Shipped on the 20th send an email from you for your patience and we will care. Responses on this website to affirm that the information provided is accurate 4-star rating you via the.. The 19th of November and since then has not provided us any updates in quite some time within business. A product that they needed to hand assemble a vipertec knife at their facility own experience extra days delivery. I know that everyone is understaffed due to the scamdemic, whoops, i on. Answering machine... that was full so i could upgrade the shipping on nation wide in Texas! The may 19, processed and shipped on 11/24/20 updates order # 239529 ) at point! Them with you to get a response from the company 's TrustScore or your. Is wrong, support is weak._____________________Thanks for the money during office hours or send us an email on Sunday December! The customer support email they don ’ t show you the expedited shipping a...
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